Frequently asked questions

Send a request via WhatsApp to +39 351 742 2474 or fill in the contact form: we confirm availability and conditions the same day. No payment is required with your request.

Check-in is flexible from 3pm to 8pm; check-out is by 10am. For special timing needs, message us in advance and we will do our best to arrange it.

Yes, all apartments have free Wi-Fi. The password is available in the apartment.

Yes, all our apartments come with parking. We send precise directions when your booking is confirmed.

Absolutely: Bella Vita Stays Family was designed for it, with two bedrooms and a kids' room. The other apartments also welcome families — just tell us the children's ages in your request.

It depends on the apartment and the period: message us on WhatsApp with the size and type of pet and we will give you a precise answer.

Bed linen, towels, Wi-Fi, TV and utilities are always included. Kitchens come fully equipped with crockery and basic equipment.

A lot: historic centre, terraced vineyards, the Bernina Red Train, rafting, trekking, skiing in Valmalenco and much more. See our Territory and Experiences pages.

Yes: we connect you with the right operators and build the programme around your stay. Tell us what you would love to do on the Tailor-made page.

Yes, simple and the same for everyone: non-smoking apartments and no parties. We ask you to respect the neighbours' rest in the evening.

Absolutely. Sondrio is the compact, walkable capital of Valtellina, halfway along the valley: the Bernina Red Train (Tirano), the Valmalenco ski slopes, vineyards and trails are all within 30–40 minutes. See the territory for details.